Arcadia University

Job Description: Reporting to the Associate Vice President for Alumni Engagement and Annual Giving Strategies [AVP-AEAGS], the Director of Alumni Engagement and Programming is responsible for developing a comprehensive alumni engagement program designed to provide meaningful opportunities for volunteerism, service, personal and professional development, and events and programs for alumni. The primary objective of this position is to enhance loyalty, dedication, pride, and support for Arcadia University. The Director of Alumni Engagement and Programming oversees the planning and execution of alumni activities on campus, in targeted regions, and virtually to enhance alumni engagement and cultivate deeper connections. The Director will also build on strengths with our affinity programming, including international engagement, mirrored on the projected success of Arcadia's national programs.

Responsibilities:

  • Participates in all aspects of alumni engagement, including communications, major gift work, digital, volunteerism, and face-to-face work. With an aim to build mutually beneficial relationships, the director will engineer sound programs that inspire loyalty and financial support, strengthen the institution's reputation and involve alumni in meaningful activities to advance Arcadia's mission.
  • Creates and implements innovative experiences within signature programs and events that ensure variety, diversity, and opportunity for all alumni. This includes, but is not limited to, Alumni Reunion Week/end, UKnightedTuesday programming, Arcadia Round Table Talk, Professional and lifelong development programming, Women Who Lead Forum, Volunteer Leadership Summit, Homecoming, etc. Builds robust engagement programs, supports student engagement and young alumni efforts, and partners with the Director of Reunion Giving to ensure a strong alumni reunion program.
  • Serves as an active liaison and partner with the alumni leaders through their service on boards and committees wherever they volunteer. Manages and develops volunteer affinity programs.
  • With a focus on alumni engagement index, alumni participation rate, and donor retention outcomes, the main objective is to increase the number of alumni attendees, volunteers, and donors while diversifying the alumni populations engaged.
  • Creates experiences that will lead to increased alumni engagement through time, talent, and treasure. Implements strategies to increase alumni participation in Knights of the Round Table [KORT], which will require strategic focus on critical work, including multi-channel direct marketing activities, designed to acquire, reactivate, retain, and upgrade annual donors with an overarching emphasis on stabilization of donor pool, enhancing alumni participation, improving donor retention rates, and increasing dollars raised.
  • Designs a broad cross range of opportunities for alumni to engage, critically analyze existing programs to determine their effectiveness and future impact, and determine program offerings up to and including program elimination.
  • Must stay current on alumni engagement and annual giving trends and innovations in higher education fundraising, incorporating all best practices into Arcadia models; identifies and activates new prospective donors, and maintains an active schedule of contacts, activities, and solicitations with individuals capable of making annual gifts; generates a new pipeline of donors through high quality cultivation and solicitations with assigned constituent groups by affinity, such as class year, academic discipline, or recognized club or activity; and identifies and builds a pipeline for leadership annual giving and major gift officers while also building a portfolio he/she will oversee personally
  • In collaboration with the Associate Director of Strategic Advancement Communications, proactively partners with the Alumni Engagement team to create an integrated appeal and program calendar. Assists in the design, writing, and generation of event, volunteer, and donor communication pieces to recruit, steward, cultivate and solicit alumni participation.
  • Focused broadly on educating students and alumni, works to increase the alumni engagement index and jointly, with the AVP-AEAGS, the alumni participation rate. The director will be one of the key leaders who will focus on the integration of alumni engagement and alumni annual giving. Additionally, in consultation and partnership with the Director of Young Alumni and Student Engagement, real attention needs to be paid to student-alumni connections and inclusion of student and alumni through affinity and signature programs and events
  • Working closely with Advancement Operations, improves achievement outcomes employing analytics for data-informed decision making, progress tracking, and best practice measures

Qualifications:

Required:

  • Valid Divers License
  • Demonstrated experience
  • 1-3 years with alumni and development data bases

Preferred:

  • To know Raiser's Edge NXT, Budget Responsibilities
  • Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
  • Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions and thinks beyond what is typical or customary. Uses information to determine benefits and impact in making decision and/or recommendations.
  • Ability to coordinate and administer programs/project activities and protocols.
  • Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project
  • Ability to use Microsoft Office (Excel, PowerPoint, Word) and basic databases and software.
  • Moderate Travel is required of this position, about once per month

Application Instructions:

  • Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
  • Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the "most innovative," and "best value" colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at www.arcadia.edu.


Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that beneļ¬ts from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.

We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia University
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