Arcadia University

Job Description: This entry-level position is focused on the recruitment and yield of undergraduate students,
primarily first-year students. Direct recruitment involves the execution of a travel plan for in-person and virtual high school visits, college nights, college fairs and prospect management. Admissions Counselors attend all on-campus recruiting events, including weekend undergraduate open houses and weekday evening graduate open houses. In addition, review of admissions applications for an undergraduate population will be required. The counselor must be knowledgeable about all undergraduate and graduate programs the University offers. The individual will, in general, contribute to the execution of Enrollment Management recruitment
and retention efforts. This individual will be knowledgeable about the financial aid process and various financing options. The Admissions Counselor (Bilingual) will be expected to present information sessions and meet/communicate with prospective students and families in Spanish.

Location: Glenside

Responsibilities:

Admissions/Recruitment Responsibilities:

  • The Admissions Counselor will serve as the individual counselor within an assigned
    territory, and will be expected to build and sustain positive working relationships with
    applicants and families, schools, career/guidance counselors or other relevant
    stakeholders.
  • Additionally, this individual will review and recommend admission decisions and
    scholarship offers for the assigned territory, conduct extensive communications,
    including but not limited to, telephone outreach, email and direct mail to prospective
    students, current students and parents.
  • The counselor will be included in the Admissions Counselor on Duty rotation, which
    includes being available to answer questions in person, over the phone or by email in
    both English and Spanish.
  • Several key performance indicators will be used to evaluate the Admissions Counselor
    including percent of completed applications and conversion of admits to enrolled, among
    others.

Project Management:

  • The Admissions Counselor will be assigned to assist with 1-2 specific projects and must
    be able to organize tasks to reach the desired outcomes at the appropriate time. The
    Admissions Counselor does not lead or manage projects, but works in collaboration with
    a project lead to receive tasks.

  • The AC communicates updates on the status of assignments as required, is well organized
    and understands his/her work in the context of the larger project.
  • Admissions Counselors make certain he/she understands assignments, expectations, and
    relevant deadlines.

Travel & Event Participation:

  • The Admissions Counselor will be required to participate in weekend, evening and
    weekday on-campus recruiting events for undergraduate and graduate students including
    open houses, information sessions, receptions and Transfer Days.
  • These events often require the counselor to present small and large group information
    sessions.
  • Within the assigned admissions territory, the Admissions Counselor executes a territory
    recruitment plan which may include travel to high schools, community colleges,
    community events and college fairs.
    Financial Aid Responsibilities:
  • The Admissions Counselor will counsel students and parents through the financial aid
    process.
  • In addition, the counselor will assist with covering Financial Aid Counselor on Duty,
    which includes answering questions in-person or over the phone.

Marginal Functions:

  • Perform other duties as assigned by the Executive Director for Enrollment Management, Assistant Vice President for Enrollment Management and the VP for Enrollment
    Management, or other senior management, as appropriate.
  • Assist the Office of Enrollment Management with taking on additional work on a
    temporary basis during times of high volume or need.

Qualifications:

  • Bachelor's degree, required
  • Bilingual Spanish speaker
  • Valid driver's license with a vehicle available for recruitment travel
  • Successful completion of a background check and motor vehicle record check
  • Available for regular evening and weekend programs and activities as well as overnight
    travel.

Application Instructions:

  • Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
  • Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the "most innovative," and "best value" colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at www.arcadia.edu.

Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that benefits from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.

We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values. in their work.

At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

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