Arcadia University

Job Description: The Enrollment Apprentice at Arcadia Abroad, is an eight month full-time temporary position, that is a part of the Enrollment Management & Institutional Engagement operations of the college. The apprentice's primary responsibility is to represent Arcadia Abroad programs at institutions and work directly with students. The objectives of the role are to help increase awareness, recognition, and reputation of the Arcadia Abroad programs; recruit students by supporting student program selection; maximize conversion of inquiries to applicants, and maximize student satisfaction by providing strong service and relations. Apprentices will work with teams across Arcadia Abroad to gain exposure to, and practical experience in a variety of functions within the field of international education and, specifically, study abroad.

This job requires frequent travel (100+ days/year on the road), including some late night, early morning, and weekend travel.

Location: Glenside or Remote location

Essential Functions:

Student Recruitment and Program Promotion: 75%

  • Present and discuss Arcadia Abroad programs to students through staffing both in-person and virtual study abroad fairs, information sessions, individual advising sessions, and other student-facing activities.
  • Maintain regular contact with students and follow up on inquiries from a variety of sources in a timely manner through email, phone, texting, webinars, and other means.
  • Keep abreast of Arcadia Abroad's services and programs through reading the literature, studying the website, and participating in US and overseas-based meetings and training programs.
  • Help support key engagement, outreach, and recruitment projects, including the Alumni Ambassador program, Study Abroad fair coordination, Social Media, info sessions, Open Advising and other outreach initiatives.

Cross-Departmental Projects: 15%

  • Assisting, cross-functionally, other teams in Arcadia College of Global Studies on projects as assigned. Teams may include Advising and Student Engagement, Health & Safety, Academic Affairs, Operations, Data Analytics and Strategic Planning, and Finance.

Council on Equity, Diversity & Inclusion (CEDI): 5%

  • Support the council in building and updating content to promote the College's efforts and activity in Access, Equity, Diversity & Inclusive Excellence initiatives.

Administration: 5%

  • Use the Customer Relationship Management system (CRM) to manage inquiries and produce reports incorporating key institutional statistical information regarding student activity.
  • Update and maintain Recruiting Events in CRM
  • Complete projects requiring key data collection around institutional engagement
  • Logistical planning of travel
  • Reconcile all expenses monthly

Marginal Functions:

  • Participating in projects for The College of Global Studies as needed to reach enrollment targets.

Qualifications:

Minimum Qualifications:

  • Bachelor's degree required.
  • Experience studying abroad is required, Arcadia Abroad program experience is preferred but not required.
  • Valid driver's license, the ability to lift 50 pound boxes and to travel overnight and on weekends.

Application Instructions:

  • Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
  • Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the "most innovative," and "best value" colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at www.arcadia.edu.

Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that benefits from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.

We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values. in their work.

At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia University
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